New

Meet us at SBC Summit!

New

New

Meet us at SBC Summit!

Alert Routing & On-Call Scheduling

Alert Routing & On-Call Scheduling

We've completely rebuilt alert routing from scratch. Define exactly who gets paged, under what conditions, and what happens if nobody responds — all without leaving Sola.

Added

  • Rule-based alert routing with priority ordering

  • Escalation policies with configurable acknowledgment windows

  • On-call scheduling with rotation and coverage gap detection

  • Quiet hours configuration per team member

  • Per-channel message templates for Slack, PagerDuty, email, SMS, and webhooks

Improved

  • Multi-condition rules now support region count, status code, response time, and time of day

  • Alert grouping suppresses duplicate notifications across overlapping rules

  • Routing rule editor redesigned for faster setup and easier testing

Powering the Prediction Economy.

Powering the Prediction Economy.

Powering the Prediction Economy.